Privacy Policy

???? Privacy Policy – SmokeyBros.my

Smokey Bros (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit SmokeyBros.my or use our services.

???? 1. Information We Collect
We may collect the following types of information:

Personal Information: Name, email address, phone number, delivery address, payment details.

Account Information: Login credentials, membership status, purchase history.

Usage Data: Pages visited, time spent, device type, browser type, IP address.

Cookies & Tracking: To improve user experience, marketing, and analytics.

???? 2. How We Use Your Information
We use your information to:

Process orders and deliver meals.

Provide membership benefits and loyalty rewards.

Improve our website, app, and customer experience.

Send promotional offers, updates, and newsletters (with your consent).

Support weight management and training programs via our online app.

???? 3. Sharing of Information
We do not sell your personal data. However, we may share information with:

Service Providers: Payment gateways, delivery partners, marketing platforms.

Legal Authorities: If required by law or to protect our rights.

Business Partners: For promotions or collaborations, with your consent.

???? 4. Data Security
We implement industry-standard measures to protect your data:

SSL encryption for transactions.

Secure servers and firewalls.

Restricted access to personal data by authorized staff only.

???? 5. Your Rights
You have the right to:

Access, update, or delete your personal information.

Opt-out of marketing communications.

Request data portability or restriction of processing.

Withdraw consent at any time.

???? 6. Cookies Policy
SmokeyBros.my uses cookies to:

Remember your preferences.

Track website performance.

Deliver personalized ads.
You can disable cookies in your browser settings, but some features may not function properly.

???? 7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

???? 8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

???? 9. Contact Us
For questions or requests regarding this Privacy Policy, please contact us at:

???? Email: hello@smokeybros.my
???? Address: No.22, Lorong Halaman Indah 2, Taman Halaman Indah, Jawi, Pulau Pinang, Malaysia